Quality Assurance
Exchange Policy
Our commitment to quality and customer satisfaction
No Return Policy
At Naveen Textiles, we take immense pride in the quality of our products. Each item is carefully inspected, packed with utmost care, and delivered with trusted service. Due to the nature of textile products and to maintain hygiene standards, we do not accept returns. However, we offer exchanges for genuine size-related issues.
Why We Don't Accept Returns
Quality Assurance
Every product undergoes strict quality checks before dispatch
Hygiene Standards
Textiles are personal items; we maintain hygiene for all customers
Careful Packaging
Products are packed with care to prevent any damage during transit
Trusted Service
We stand behind our products with reliable, honest service
Exchange Policy
We understand that sometimes sizes may not fit as expected. Here's our exchange policy:
Eligible for Exchange
- Size exchange within 7 days of delivery
- Product must be unused, unwashed, and in original condition
- All original tags and packaging must be intact
- Original invoice/receipt required
Not Eligible for Exchange
- Products that have been worn, washed, or altered
- Items without original tags or packaging
- Sale or discounted items
- Customized or tailored products
Damaged or Defective Products
In the rare case that you receive a damaged or defective product, we're here to help:
- Contact us within 24 hours of delivery
- Share clear photos of the damage via WhatsApp
- We will arrange for replacement or full refund
- No questions asked for genuine cases